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Frequently
Asked Questions The Holiday Data What are the benefits of using the Calendar? Why are holidays so complicated? How often do you update the data? How do you deliver and compress the data? What's the
difference between licensing the data and using the Real-time
Analytics? How much advance notice of holiday changes do we receive? Do I have to
worry about weekends? Why don’t you
list holidays for countries? How do you
treat half-day holidays? How far forward does the data go? Will I be able to reduce payment error rates? Is all the
Holiday Data available online? How do you
protect the security of your data? What's your
approach to online privacy? Do I still
need bank holidays for the twelve countries that are participating in
EMU? What holidays
do I need for euro-denominated trades? How often do
Licensees receive data updates? What kind of
online support do you give to Licensees? What’s in the
license agreement? Can I cancel
the license agreement? Do I pay the
license fee once, or is it an annual payment? Why do you
license the data instead of sell it? Can I load the
data onto a server? Are there any
limits on which Centers I can select? What if I need
holidays for a Center that's not on your list? Can I order
more holiday Centers in the future? What are the
layouts of the Holiday Data? Can you
customize the data layout and format? Can I switch
to a different layout or format next year? Do you also
license the algorithms underlying the holiday dates? Can you supply
holidays for longer than 31 years? What's the
turnaround time for obtaining the data? Real-time
Analytics How often do
you update the data that underlies the Real-time Analytics? What
functionality is contained in the Real-time Analytics? What does the Today's Holidays Window do? What does the
Multi-Day Window do? What does the
Strip of Dates do? What does the
T-Plus Calculator do? How will I
know how you've defined a holiday? How will I
know how you've dealt with holidays whose timing is uncertain? How far
forward does the data go? Does Real-time
Analytics give historical holiday information? Do you have
any plans for modifying the service? What payment
plans do you offer? Do you offer a
credit card discount? How can I
monitor my usage of the Real-time Analytics? Do you send
periodic usage statements? What's the
turnaround time for signing up for the Real-time Analytics? How do I sign
up for the Real-time Analytics? Other
questions? To
e-mail us a question, click
here. The Holiday Data What are the benefits of using the Calendar? There are two main benefits. First, customers save vast amounts of time and money by outsourcing the data gathering and maintenance process. Second, they spend far less time arguing with counterparties about holiday dates, because in most cases the counterparty also uses the Calendar—in other words, when two people both use the same dictionary, they won’t waste time arguing about spelling. Why are holidays so complicated? There are numerous sources of complication. A major one is path-dependency, where holidays are triggered or cancelled according to other, seemingly unrelated events. For example, “March 10 is a holiday only when Easter falls in April,” or “July 25 is not a holiday in years when December 25 falls on a weekday.” Around the world there are hundreds, if not thousands, of path-dependent holidays, many with very complicated algorithms. The difficulty of identifying path-dependent relationships becomes evident when you keep in mind that the pattern of the days of the week for any given year will not repeat for five, six, 11 or 28 years; the cycle of dates for Catholic Easter repeats itself every 5,700,000 years; the Chinese, Jewish, Muslim, Hindu, Orthodox and other calendars each have their own lengthy cycles; and some countries observe holidays from as many as three different religions/calendars. We suspect (although we cannot prove it) that the holidays for just four centers—Hong Kong, Mumbai, Tehran and Tel Aviv—would have a combined cycle that is longer than the age of the universe. A second source of complication is much more mundane: Many countries refuse to make up their minds until the last minute. As we’ve gained experience (we’re now in our ninth year of publishing holiday data), we’ve learned that last-minute holidays are often triggered by certain predictable events. For example, some countries declare holidays to coincide with national elections, so we routinely monitor election days around the world. To capture these last-minute changes, we’ve created a system called Diarize to keep track of the numerous factors that can trigger the announcement of a new holiday or a change in its date (it’s rare for holidays to be cancelled). So, for example, if a country has a habit of announcing a week ahead of time that the Monday prior to a Tuesday holiday will also be a holiday, Diarize will track all such occurrences and alert us two weeks prior so that we can monitor the situation. We also use numerous news services around the world as an additional means of identifying holiday changes. The third complication arises because “official” sources of holiday information are often wrong. In fact, our experience is that around 20% of the “official” holiday lists that we receive contain errors. These errors are normally easy for us to identify when we perform a comparison with our pre-existing predictions of the holidays. A fourth complication is the difficulty of identifying which individual/department/ministry is responsible for determining holidays. For example, in a given center some holidays may be determined by statute, while others are at the discretion of the central bank, the President, the Ministry of Religious Affairs or the trade unions. Before we first publish holidays for a center, we make sure to identify the ultimate determining authority for each holiday. How often do you update the data? We monitor holidays on a daily basis because they can change at any time (click here for the latest statistics on the frequency of holiday changes). In effect, we treat holidays as real-time data. Immediately after we discover and confirm a change, we notify Licensees and make the revised data available through the Real-time Analytics service. How do you deliver and compress the data? We can send the data via e-mail as a file attachment, or you can download it from our FTP site. In both cases, the files are compressed using WinZip or GZip. What's the difference between licensing the data and using the
Real-time Analytics? When you license the data, you receive machine-readable files containing raw holiday data, with access to customer support through this web site. When you use the Real-time Analytics, you receive the output from our holiday and date-related functions which you can view using your web browser on your screen or print. How are you able to charge money for the Holiday Data when some of this information is available for free elsewhere? We add value. We're in the Calendar business, and we've invested over 200,000 man-hours in researching holidays. Holidays contain numerous complexities that only become evident after detailed and lengthy investigation. Among the many factors that distinguish the Calendar are:
Yes. We offer unlimited, free informational support to all paying customers. More frequently than most people think. For the latest statistics on the frequency of holiday changes, click here. How much advance notice of holiday changes do we receive? Unfortunately, many holiday changes are announced at very short notice. Of course, we inform customers as soon as possible. For statistics for the last two years, click here. Do I have to worry about weekends? Unfortunately, yes. A number of Centers have complicated weekends. For example, one Asian country's weekend consist of every Sunday, plus the second and fourth Saturday. Several other countries take additional holidays during the week, but compensate by turning an adjacent Saturday into a good business day. Why don’t you list holidays for countries? In many countries there are regional variations in holiday practices. This means that a countrywide list of holidays would be both complex and difficult to use. To avoid these problems, we list holidays at the city level, in keeping with the way that the vast majority of financial contracts are written. How do you treat half-day holidays? To qualify as a holiday, a Center must be closed for the entire day. In our Calendar, a half-day holiday is considered a good business day. How far forward does the data go? The standard data package for Licensees goes forward 31 years, although we can supply holidays covering any forward window of time out to the year 2100. The window can be denominated in years, months or days. The Real-time Analytics goes forward 31 years. Will I be able to reduce payment error rates? Yes. Of course, payment errors can be caused by many factors, including trade input errors and incorrect standard settlement instructions. But inaccurate holiday data can also be an important contributing factor. If you’re looking for ways to reduce payment errors, the Financial Calendar can help by ensuring an accurate and complete record of good business days in every center in which you do business. According to a recent survey (ISDA 2001 Operations Benchmarking Survey: Over-the-counter Derivatives Operations Issues), the average dealer has a payment error rate of 1.4%. Many firms do a lot better than that. In fact, 32% of firms have an error rate of 0.5% or less. But some do a lot worse. No matter what your payment error rate, the Financial Calendar can reduce it. Is all the Holiday Data available online? Most, but not all. This site does not contain any data that goes more than 31 years into the future, while the full database available to Licensees extends to the year 2100. Also, we've not yet put online a handful of tailored data packages, such as the expiry dates of various futures and options contracts. How do you protect the security of your data? We've implemented a number of procedures to minimize the risk that our data might find its way into unauthorized hands. However, this risk cannot be eliminated completely and we reserve the right to revoke access privileges, as well as take other steps, in the event that someone makes unauthorized use of our data. What's your approach to online privacy? We're strongly committed to protecting the privacy of all customers, both online and otherwise. For further details, see our Privacy Statement. Do I still need bank holidays for the twelve countries that
are participating in EMU? You will almost certainly need them for your legacy trades (trades in any of the component currencies that were entered into prior to 1999 and that designate a specific city as the basis for determining holidays). Unless you've redocumented your legacy trades, they will probably follow the holiday schedule that would have been in effect had EMU not occurred. You can think of the bank holidays that we list for the twelve EMU countries as being legacy calendars. For a more detailed analysis of the complications that can arise when using the Calendar in the context of an ISDA-documented trade, click here. What holidays do I need for euro-denominated trades? For new trades entered into from 1999 onward, you'll need Target holidays (Target is the cross-border payments system for euros). For pre-1999 trades that are converted into euros because they were originally effected in one of the participating currencies, you will need the bank holidays in the Centers that are specified in your trade documentation. For a more detailed analysis of the complications that can arise when using the Calendar in the context of an ISDA-documented trade, click here. To
become a Licensee of our data, complete the Order
Form. To sign up for the Real-time Analytics, click
here. Licensing
the data How often do Licensees receive data updates? We monitor holidays on a daily basis because they can change at any time (click here for the latest statistics on the frequency of holiday changes). In effect, we treat holidays as real-time data. Immediately after we discover and confirm a change, we notify Licensees. The number of updates you receive will be approximately proportional to the number of centers you license. As a rule of thumb, a customer licensing 75 randomly selected Centers could expect to receive about two to three updates per month on average, although in any given month that customer might receive as few as zero or as many as seven or eight. In addition to these periodic updates throughout the year, Licensees also receive a complete refresh of data annually in late January/early February. This refresh ensures that you always have 31 years of data. What kind of online support do you give to Licensees? This site has a section called Licensee Support that is dedicated to providing customer support for Licensees. Licensee Support contains our Early Warning Service, which gives you a heads-up on imminent, probable holiday changes. It also has a lookup feature that enables you to check the status of any date in any Center and find out when we last issued an update for each Center. And you can ask questions of our Informational Support Department. What’s in the license agreement? The license agreement gives you the right to unlimited usage of the Holiday Data within the designated sites; it sets out our obligations to update the data and deliver it on a timely basis; it specifies the circumstances in which the two parties may cancel the agreement; it sets out the annual license fee, in a formula which is based on the number of holiday Centers you wish to receive and on inflation; and it prohibits you from selling the data. The agreement is three pages long, plus a schedule that lists the Centers you require and the sites in which the data will be used. Can I cancel the license agreement? Yes. You may cancel at any time by giving us notification that you've purged all our data from your systems. Do I pay the license fee once, or is it an annual
payment? It's an annual payment. You will be billed for the first license fee upon signature of the license agreement. In subsequent years, assuming you've not canceled the agreement, you will be billed at the time of the annual update in late January/early February. Why do you license the data instead of sell it? Holidays are constantly changing and we devote vast amounts of time to monitoring the changes. By licensing the data, we supply you with updates whenever holidays change. However, if we were to sell the data, it would become outdated very quickly. This would result in serious reputation risk for us, because customers would think that errors in the data were our fault, when in reality the holiday change did not occur until after we made the sale. For customers, the main advantage of a licensing arrangement is that they receive the right to unlimited usage of the data within the designated sites. Can I load the data onto a server? Yes. But keep in mind that the license fee is determined by the number of cities that use the data, from the server or by other means. Are there any limits on which Centers I can select? There are no limits. You can choose any combination from the List of Centers, as few or as many as you like. What if I need holidays for a Center that's not on your
list? We will develop the Center for you, and we will charge you the same price as for a Center that is already in inventory. The only difference is that the development work for a new Center can take some time. Can I order more holiday Centers in the future? You are welcome to add new Centers at any time. All it takes is a one paragraph amendment to the license agreement. The incremental cost of each new Center is calculated by pro rating the license fee. What are the layouts of the Holiday Data? There are three layouts. One is a giant Spreadsheet. The first column, from rows 2 to 11323, contains a sequential series of dates. The first row contains a series of column headings, the first being for the dates, and each subsequent one for each Center. For example, if you license 20 Centers, the Spreadsheet layout will have 21 columns. Each cell in the Spreadsheet layout contains one of three entries: a "g" to indicate a good business day; a "w" to indicate a weekend; or a number to indicate a holiday. A separate lookup table enables you to determine the name of the holiday. To view a sample of the Spreadsheet layout, click here. The second layout (called TriCol) consists of three columns, containing the date, the name of the Center and the status of that day in that Center. In this layout, there is one row for each non-business day (either a holiday or weekend) in each Center. The TriCol layout contains less raw data than the Spreadsheet layout because it does not list good business days. However, good business days can be inferred because TriCol lists all non-business days. To view a sample of the TriCol layout, click here. The third layout (called Compressed) lists only holidays. It contains no information about weekends. In this layout, there is one column for each Center. Each column contains a sequential series of holiday dates, arranged in chronological order. To view a sample of the Compressed layout, click here. Three file formats are available for the Spreadsheet and Compressed layouts: Excel, tab-delimited, and comma-delimited. Two formats are available for the TriCol layout: Tab-delimited and comma-delimited. The format you select does not affect the cost. Can you customize the data layout and format? Yes. If the standard layouts or formats do not meet your needs, we can customize them for you. However, depending on the amount of work required, there may be an additional charge. Can I switch to a different layout or format next year? Yes. You can switch between our standard formats and layouts at any time and at no extra charge. Do you also license the algorithms underlying the holiday dates? Yes. We can license a narrative description of the algorithms for the holidays in each Center. An example of the algorithms, which are on paper not in computer code, is as follows: Independence Day for New York banks falls on July 4, except if a Saturday then...except if a Sunday then... Can you supply holidays for longer than 31 years? Yes. Our most popular forward window is 31 years. However, customers can select any window out to the year 2100. The window can be denominated in years, months or days. If I write a routine for installing the Holiday Data into my system, can I be certain that the structure of the data won't change? Yes. Because we have many customers who have written such routines, we guarantee that the basic structure of the data will never change. If you are thinking of writing any routines for manipulating the data, we can give you the technical specifications. It depends on the layout and format you choose, with Excel files being much bigger than tab- or comma-delimited files. For example, 20 Centers in the Spreadsheet layout (including the supporting files) take up approximately 3.4 MB in Excel, or 0.7 MB in tab- or comma-delimited formats. The numbers for 100 Centers are 16 and 2.8 MB respectively. In the TriCol layout, 20 Centers take up 1.4 MB and 100 Centers 6.8 MB. All files are compressed using WinZip or GZip in order to reduce transmission times. How do you deal with the Muslim lunar-based holidays whose timing is only known a few hours or days ahead of time? We have recently completed a five year project designed to provide accurate predictions for the dates of Muslim lunar-based holidays. The Koran says that each Muslim month should begin upon the sighting of the new moon. In practice, each country has its own method of determining the start date of the month. This means that a given holiday is often observed on different days in different countries. Our research project looked at many years of historical observations to determine the methodology used by each country. As a result, we believe our predicted dates are now as accurate as is feasible given that many countries rely on the naked eye to determine the start of the month. Prior to the completion of the project, it was our practice to place an asterisk in the data files next to each Muslim holiday to indicate a high degree of uncertainty. That practice is no longer in effect. What's the difference between the data sent to Licensees and the data available through Real-time Analytics? Both services use the same underlying data. The data available through the Real-time Analytics is the same as the data sent to Licensees. The only difference between the two data sets is that Real-time Analytics can access only 31 years of future data, while Licensees can go out over 100 years into the future. What's the turnaround time for obtaining the data? Normally, only a few hours, although it can be longer if there are time zone differences. Typically, we would fax you a license agreement within a couple of hours of receiving your order. Once we receive a fax of the signed license agreement, we can normally send out the data within three hours. In our experience, the most time-consuming element of becoming a licensee is normally the internal review process that most customers employ prior to obtaining signature approval. Complete the Order Form and fax it to us. We will send you a license agreement for your signature. Real-time
Analytics How often do you update the data that underlies the Real-time
Analytics? We monitor holidays on a daily basis because they can change at any time (click here for the latest statistics on the frequency of holiday changes). In effect, we treat holidays as real-time data. We modify the data underlying the Real-time Analytics immediately after we discover and confirm a change. What functionality is contained in the Real-time
Analytics? There are four main functions. Today's Holidays enables you to view those Centers that are closed today; the Multi-Day Window enables you to view the status of a defined window of time for a given Center; the Strip of Dates returns the status of a given day over a series of years, adjusted in accordance with various business day conventions; and the T-Plus Calculator counts any number of business days forward or backward from a specified date. What does the Today's Holidays Window do? It will tell you which of our Centers are closed for the entire day today. You can see a sample of the output from the Today's Holidays Window by clicking here. What does the Multi-Day Window do? The Multi-Day Window will tell you, for your chosen Center, the Status of each day during a time window beginning on the specified date and lasting for the specified number of days. For example, the 25 day period starting October 4, 2000. You can see a sample of the output from the Multi-Day Window by clicking here. What does the Strip of Dates do? The Strip of Dates will tell you the status of a given day of the year for the specified number of years, adjusted for the specified business day convention. The calculations can be based on either one or two Centers. For example, every July 10 for seven years starting in 2000 and adjusted in accordance with the Modified Following convention. You can see a sample of the output from the Strip of Dates by clicking here. What does the T-Plus Calculator do? The
T-Plus Calculator will tell you the date that is the specified number of
business days before or after a given date. The calculations can be based
on either one or two Centers. For example, January 5, 2000 plus five days,
or August 9, 2002 minus two days. You can see a sample of the output from
the T-Plus Calculator by clicking here. How will I know how you've defined a holiday? The precise definitions are displayed on every data output page. How will I know how you've dealt with holidays whose timing is
uncertain? Whenever there is uncertainty as to the timing of a holiday, we put a note with the details in the data output page. How far forward does the data go? The Real-time Analytics enables you to access data from today until December 31 of the year that is 30 years from today. Currently, the window runs from today until December 31, 2032. Does Real-time Analytics give historical holiday
information? Unfortunately, no. Due to space constraints on our server, we're only able to offer future data. Do you have any plans for modifying the service? Over time, the service will evolve as customers' needs change. We will notify customers of all significant changes, including the functionality, the privacy statement, the usage agreement and the price. What's the difference between the data available through
Real-time Analytics and the data sent to Licensees? Both services use the same underlying data. The data available through the Real-time Analytics is the same as the data sent to Licensees. The only difference between the two data sets is that Real-time Analytics can access only 31 years of future data, while Licensees can go out over 100 years into the future. What payment plans do you offer? For the Real-time Analytics, you can select either an unlimited usage plan or a per-inquiry plan. You can pay on either a monthly or annual basis. For pricing details, click here. Do you offer a credit card discount? Yes. If you pay for the Real-time Analytics by credit card, you will receive a 5% discount. Yes. You may cancel at any time. We've created an online utility that enables you to cancel at your convenience. How can I monitor my usage of the Real-time Analytics? We've created an online utility that will display inquiry-by-inquiry usage of Real-time Analytics for the current month and the previous one. Do you send periodic usage statements? Usage statements are available online for the current and the previous month, so we won't be sending periodic statements. Customers who wish to have a record of their usage should employ the online utility to retrieve this information periodically. What's the turnaround time for signing up for the Real-time
Analytics? Normally, we can activate your account within a few hours. Even when time-zone differences and other complicating factors are taken into account, the process should not take longer than one New York business day. We offer a 14-day free trial of the Real-time Analytics. This offer is open, at our discretion, to financial institutions and others with a legitimate commercial need for holiday information. You won't be eligible for a free trial if you or someone else from the same office has had a free trial within the previous 90 days. How do I sign up for the Real-time Analytics? Click here to sign up for the Real-time Analytics. Click here to apply for a free trial of the Real-time Analytics. Copyright © Swaps Monitor Publications, Inc., 2008. |